FAQ
What is your processing time?
Our typical processing time is 3-5 business days for most orders. Occasionally, depending on order size or current inventory levels, processing may take 5-7 business days. You'll receive a shipping confirmation email once your order has been processed and shipped. We appreciate your patience and will keep you updated throughout the process!
What payment methods do you accept?
We accept a variety of payment methods to facilitate a smooth shopping experience. These typically include major credit cards, Venmo, Cashapp and other secure payment options. Please check our payment section for the most up-to-date information.
How long does shipping take?
Shipping times may vary depending on your location. Standard shipping typically takes 2-5 business days within the continental United States. International shipping times may vary based on customs and local postal services.
Do you ship internationally?
Yes, we do ship internationally! Please note that international orders may be subject to customs duties and taxes, which are calculated at checkout. Shipping times may vary by destination, and we'll provide tracking information once your order ships.
Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through our shipping partner's website.
What is your return policy?
To be eligible for a return, customers have one week from receiving the product. Requests must be made within 7 days of delivery. No returns accepted after this period. Please contact us upon order arrival to initiate the return process.
Do you take custom orders?
Yes, we absolutely offer custom orders! We'd love to work with you to create something special that meets your specific needs. Please reach out using the contact form and we can discuss all the details of your custom order, including design specifications, pricing, and timeline. We're excited to bring your vision to life!